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Yext Review

Brand popularity

5.0 - Very popular brand

eCommerce rating

3.0 - 1 e-commerce feature offered

Shipping & returns policies

2.0 - 1 rating - expand

Coupons & discounts

0.0 - 0 ratings

Company values, ethics & policies

0.0 - 0 ratings

Customer service & brand

4.0 - 1 rating - expand

Privacy policy & data security

0.0 - 0 ratings

Loyalty, rewards & partnership programs

1.0 - 1 rating - expand

Seasonal sales & events

0.0 - 0 ratings

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Yext Review: Yext Pros & Cons

Yext (yext.com) is a well-known knowledge base software store which competes against other knowledge base software stores like ProProfs, Guru, iorad, Bloomfire and Trainual. Based on our in-depth Yext review, when compared to its competitors, Yext ranks as one of the top-performing brands in its category, with an overall ranking of #6 out of 116 total brands. Read the full Yext.com review below for more details.

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  • Free trial: Does each store have a free trial period? Can I try each store for free?
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Knoji has 19 Yext reviews and ratings as of June 9, 2026. Knoji editors and the Knoji shopper community have reviewed Yext and compared it against 116 top knowledge base software brands, reviewing Yext based on product and store features. Knoji reviews and ranks Yext.com and other knowledge base software stores based on how many features each offers and based on a 5-star rating scale. Based on these factors and 19 Yext reviews, Yext earns an overall score of 3.9 out of 5.0 points. Yext offers 2 total features. Yext's review score also factors in its popularity, which is in the mid-range compared to competing .

yext.com
Rated 3.9 - 19 ratings
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About Yext

Yext is a mid-size knowledge base software company operating the e-commerce site yext.com. Yext sells its products and services in the knowledge base software industry. Yext is a less active brand when it comes to discounting and offering coupons. Yext has a mix of reviews among shoppers on Knoji, with 19 ratings and an average rating of 2.3 stars. Yext scores below average compared to other brands in the knowledge base software industry, providing 1 e-commerce features to better serve its customers.

Yext's Review Scorecard

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